Privacy Policy

Effective Date: April 12, 2025

1. Introduction

At Elevate Global Ventures LLC (operating as “EVGAI”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, business name, website URL, and other details you provide via forms.
  • Usage Data: IP address, browser type, time of visit, and referring URLs.
  • Communication Data: Text message or email interactions, form submissions, and call records.

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries and service requests
  • Provide updates on our automation services
  • Send appointment reminders or follow-ups via SMS, email, or phone
  • Analyze site traffic and improve our services
  • Comply with legal obligations or resolve disputes

4. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Internal staff and contractors under confidentiality agreements
  • Third-party service providers (e.g., CRM, SMS, or email tools) strictly to perform services on our behalf
  • Legal authorities if required by law

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Communication & Consent

By submitting your information through our website forms, you consent to receive communications from Elevate Global Ventures LLC (EVGAI) via phone, SMS/text messages, and email.

  • Marketing Messages: Promotions, offers, and service opportunities require your express written consent via checkbox opt-in on our forms.
  • Non-Marketing Messages: Appointment reminders, service updates, and business audit follow-ups require your express consent via checkbox opt-in.
  • Consent to receive SMS messages is not a condition of any purchase or service.
  • You may opt out of SMS at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
  • For help, reply HELP to any message or contact us at aloha@evg.com or call +1 808 646 5523.

6. SMS/Text Messaging Terms

Elevate Global Ventures LLC (EVGAI) offers an SMS messaging program to provide service updates, appointment reminders, business audit notifications, and promotional offers related to our automation services.

  • By opting in, you agree to receive recurring text messages from EVGAI at the mobile number you provided.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply. Contact your wireless carrier for pricing details.
  • You can opt out at any time by texting STOP. You will receive one final confirmation message.
  • For assistance, text HELP or contact us at aloha@evg.com or call +1 808 646 5523.
  • We will not sell, rent, or share your phone number or SMS consent information with any third parties or affiliates for marketing purposes.
  • Your data may be shared with service providers (such as our CRM and messaging platform) solely for delivering the messages you consented to receive.
  • Participating carriers are not liable for delayed or undelivered messages.
  • Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, and U.S. Cellular.

7. TCPA Compliance

Elevate Global Ventures LLC (EVGAI) complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing text message and telephone communications.

  • We only send text messages to individuals who have provided prior express consent (for informational messages) or prior express written consent (for marketing messages) through our website forms.
  • We honor all opt-out requests promptly. Upon receiving a STOP message, we will cease sending further communications within a reasonable timeframe.
  • If you believe you have received a message in error, please contact us immediately at aloha@evg.com or call +1 808 646 5523.

8. Cookies & Analytics

We use cookies and third-party analytics to understand how visitors use our site and improve the user experience.

9. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

10. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: aloha@evg.com

Phone: +1 808 646 5523

Address:

Elevate Global Ventures LLC

200 N Vineyard Blvd, Ste. A325 A325 - 5186

Honolulu, HI 96817, United States